ActivTrak Premium Data Glossary

ActivTrak Premium is full of reports and features that guide organizations in better understanding their daily productivity, performance, and technology activity. To navigate the solution, see below for a glossary of terms found throughout ActivTrak.

Dashboard Metrics

External Definition

General

Term

Definition

Users

Individuals managed through ActivTrak (ActivTrak agent configured in user's computer)

Active Users

Users with activity reported during the selected date range

Inactive Users

# of all time users minus # of users with reported activity in the selected date range.

Total Time Hrs/Day

Average amount of time reported by end user's computer (screen time)

Active Hrs/Day

Average amount of time reported by end user's computer (screen time) excluding Passive Time


learn more about passive time settings here.

Days since Last Activity

# of days since last activity reported by the ActivTrak agent

Days with Activity

# of days with activity reported by the ActivTrak agent

Allocation %

Duration of an activity as a percent of total time

Productivity

Term

Definition

Productive Hrs/Day

Productive Hrs/Day is the average amount of time a user is engaged in Productive classified applications or sites. This value includes Active and Passive time


Learn more about productivity classification here

Productivity Efficiency %

Productive Efficiency is the percentage of productive time in relationship to the Total Time

Productive Session (mins)

Productivity Sessions reflect the average time users operate without unproductive disruption. This is calculated by counting the number of non-business activities per total hours

productive_session_count

Count of uninterrupted productive time sessions.

Productive (Passive) Hrs/Day

Average amount of time in Productive classified applications or sites excluding Active Time

Productive (Active) Hrs/Day

Average amount of time in Productive classified applications or sites excluding Passive Time

Non-Business Time (hrs)

Non-Business Time (hrs) reflects the total duration in hours in which an employee is engaging in non-productive or undefined activities

Non-Business Activities

Activities not associated with business (active or passive) time work

Non-Business Activities

Non-Business Activities is calculated by counting the number of times a user is engaging in non-productive or undefined classified activities

Unproductive Hrs/Day

Average amount of time in Unproductive classified applications or sites

Undefined Hrs/Day

Undefined is used for applications or sites that haven't been classified as Productive or Unproductive. Undefined Hrs/Day is the average amount of time a user spends in unclassified activities

Undefined (Passive) Hrs/Day

Average amount of time in unclassified applications or sites excluding Active Time

Undefined (Active) Hrs/Day

Average amount of time in unclassified applications or sites excluding Passive Time

Unproductive (Passive) Hrs/Day

Average amount of time in Unproductive classified applications or sites excluding Active Time

Unproductive (Active) Hrs/Day

Average amount of time in Unproductive classified applications or sites excluding Passive Time

Non-Business Hrs/Day

Non-Business Hours/Day reflects the average hours a day in which an employee is engaging in non-productive or undefined activities


learn more about activity classification here.

Team's Top Quartile Average

This value represents the average Productive Hrs/Day for the highest 25% users in a team

Team Average

Team Average numbers are reflected in the same manner as the top quartile-- showcasing average numbers across various periods of time including an all-time average

Goal Productive Hrs/Day

Goal set for productive hours per day. Configurable by team in Benchmarks and Goals page


Default value: 6.0 hrs

vs. Goal Productive Hrs/Day

Reflects the difference between the achieved productive hrs/day by a team or user and the productive hrs/day goal set by a manager

collaboration_hours

Collaboration is considered the working time in which an employee is engaged with others to coach, assign, and align and brainstorm, socialize, and problem solve. these activities are usually done through "Chat & Messaging" or "Meeting Software".

Collaboration Hrs/Day

Total duration in hours of collaboration related activities "Chat & Messaging" or "Meeting Software"

Collaboration Time (hrs)

Total duration in hours of collaboration related activities "Chat & Messaging" or "Meeting Software"

Coaching - Low Efficiency

Provides the list of members with low efficiency missing their productive time goals or members hitting productive time goals but with additional screen time than recommended

Focus

Term

Definition

Focus Definition

Working time in which an employee is engaged and working on a single task without multitasking (interruptions or attention shifts) and collaboration activities

Focused Hrs/Day

Average time spent without multitasking (interruptions or attention shifts) and collaboration activities

Focused Session (mins)

Focus Session reflects the average time employees operate without multitasking (interruptions or attention shifts) and collaboration activities. 

focused_session_count

Count of uninterrupted focused time sessions.

Focus Efficiency %

Focus Efficiency is the percentage of focused time in relationship to Total Time

Collaboration Time

Productive time that occurs through two-way communication using digital collaboration tools like meeting software, chat and messaging. Collaboration Time, by definition, is not focused, even though it is critical in every company.

Also, you will be able to configure the categories that roll up to collaboration, which can be updated in the Insights > Configuration page.

Collaboration Hrs/Day

Average amount of time spent in collaboration activities

Attention Shifts

An Attention Shift represents the number of occurrences in which a user exceeds the maximum threshold set for switching between productive applications / sites or screens within a minute


Note:A switch from a productive to unproductive activity will also count as an attention shift in the first occurrence


This threshold is configurable in the Insights > Configuration page.


Example based on distinct Application / Site: (switch between Email to PowerPoint to Slack within one minute).

Example based on distinct Screens: (open 4+ unique powerpoint presentations or 5+ unique word documents within 1 minute)


Default thresholds:

Application / Sites = 2

Screen Views = 4

Multitasking Time (hrs)

Multitasking activity performed within productive applications; consists of general administrative business tasks while an attention shift event is happening.

Note: Each Attention Shift event captures the time of these activities for the next 3 minutes (attention residue), capping the last activity to 60 seconds max. Excludes activities classified as "Chat & Messaging" or "Meeting Software".


See Attention Shifts for more details.

Multitasking Hrs/Day

Average amount of time spent in attention shifts

multitasking_hours

Multitasking activity performed within productive applications; consists of general administrative business tasks while an attention shift event is happening. Each Attention Shift event captures the time of these activities for the next 3 minutes (attention residue), capping the last activity to 60 seconds max. Excludes activities classified as "Chat & Messaging" or "Meeting Software".


See Attention Shifts for more details.

Team's Top Quartile Average

This value represents the average Focused Hrs/Day for the highest 25% users in a team

Team Average

Team Average numbers are reflected in the same manner as the top quartile-- showcasing average numbers across various periods of time including an all-time average

Goal Focused Hrs/Day

Goal set for focused hours per day. Configurable by team in Benchmarks and Goals page


Default value: 3.0 hrs

vs. Goal Focused Hrs/Day

Reflects the difference between the achieved focused hrs/day by a team or user and the productive hrs/day goal set by a manager

Coaching - Low Focus

Provides the list of members not meeting focused time goals due to time spent on collaboration or multitasking activities

Workload Balance

Term

Definition

Utilization Level

Utilization level showcases the number of Healthy, Underutilized or Overutilized employees and is used as a tool to identify employee burnout risk. This is calculated based on the Productive Hrs / Day Goal set by a manager


Healthy:

When a user is within +/- % Threshold of their productive hrs/day goal


Overutilized:

When a user is more than % Threshold over their productive hours / day goal


Underutilized:

When a user is less than % Threshold under their productive hours / day goal


Default Thresholds:

Productive Hrs/Day = +/- 30%.


This can be adjusted in the filter section

underutilized_threshold

This is the lower bound threshold to determine underutilization. Calculated as the Utilization Threshold % below the Productive Hours per Day Goal

overutilized_threshold

This is the upper bound threshold to determine overutilization. Calculated as the Utilization Threshold % above the Productive Hours per Day Goal

Days Overutilized

Number of days where users worked in the overutilization zone

Days Healthy

Number of days where users worked in the healthy zone

Days Underutilized

Number of days where users worked in the underutilized zone

Breaks/Day

This number reveals the average number of breaks (time away from the computer) team members are taking throughout the day. A break begins when a user's computer is inactive for more than 5 minutes.

Mins/Break

This number reveals the average length of users' breaks (time away from the computer) in minutes. Break duration is capped at 2 hours.

Start of Day

Avg Start of Day per user per day based on the first reported computer activity

End of Day

Avg End of Day per user per day based on the last reported computer activity

Coaching - High Utilization

Team members in the High Utilization list are working significantly longer than their productive time goals or are not taking enough break time (see Suggested Break Time in this Glossary).

Suggested Break Time (mins/day)

We recommend taking 10 minutes of break time for every 1 hour of productive time per day.

Ex. 6 hours of productive time = 60 minutes (1 hour) of suggested break time.

Suggested Break Time is factored into calculations to identify over-/under-utilized users.

 

Was this article helpful?

0 out of 0 found this helpful

Comments

No comments