ActivTrak Agent Footprint, System Compatibility and Browser Requirements
ActivTrak Product Team
Agent Footprint
The ActivTrak Agent is a lightweight and discreet app that will have little to no effect on up-to-date devices. There is no measurable performance change for the end user.
Screenshots (only available with the Screen Details add-on) and logs that are collected by the Agent are only stored locally until the Agent can communicate back to the ActivTrak servers - keeping local storage to a bare minimum.
The actual amount of storage and bandwidth used by each Agent will depend on several factors including:
- Number of monitors
- Resolution
- Number of Active Alarms
- Computer hardware (CPU & Memory)
Example:
A test device with 4 GB of RAM and an Intel Core i7 @ 2.30GHz CPU, running the Agent for 8 hours continuously and capturing a single screenshot every 20 seconds rendered the following results:
- Less than 85MB worth of data uploaded
- Less than 3MB of data downloaded
- Averaged 32 MB of memory used
In comparison, Slack, running on the same machine, averaged 91MB and Spotify averaged 102MB of memory used over the same period, respectively.
Minimum System Hardware Requirements
| Component | Requirement |
| RAM | 4 GB |
| Processor | 2 core, 2Ghz processors, and better |
Minimum System Network Requirements
| Component | Requirement |
| Download speed | 4 Mbps |
| Upload speed | 4 Mbps |
Supported OS Versions
| OS | Requirement |
| macOS |
10.14 (Mojave), 10.15 (Catalina), 11.X (Big Sur), 12.X (Monterey), 13.X (Ventura), 14.X (Sonoma) |
| macOS 15 (Sequoia) |
Compatibility in progress - please engage with support before upgrading.* |
| Windows | 8.1, 10, 11 |
| Windows Server | Windows Server 2012 and greater |
*macOS Sequoia (scheduled for release Sept. 16, 2024) introduces new privacy controls that will affect computers where the ActivTrak agent is installed. We strongly advise delaying the upgrade to macOS Sequoia and are actively testing solutions to mitigate potential issues.
Note: ActivTrak only provides support for Agents running on OS versions that are capable of receiving up-to-date security patches from their vendors. Learn more about Windows service lifecycle information here.
Supported Browsers
- Google Chrome
- Safari
- Mozilla Firefox*
- Microsoft Edge
- Brave
- Decentr
- Avast Browser
- Vivaldi Browser
- Opera Browser
- Island Browser
- Arc Browser
Notes:
- Mozilla Firefox does not support website blocking. Therefore, sites blocked in ActivTrak are still accessible in the Firefox browser.
- Are you using a Chromium Based Browser and the URLs are not displaying properly? Please send a support ticket to support@activtrak.com with your browser name and as much detail regarding where to find and download it in order to speed up the process of supporting a new browser.
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