Account Settings & Management

Account Configuration

• The Account Configuration Page
• Guided Account Setup by Use Case
• Active Time and Passive Time in ActivTrak
• How to Customize Your ActivTrak App UI

Insights Configuration

• The Insights Configuration Page
• Creating and Managing Custom Email Subscriptions
• Insights Data Glossary

General Settings

• Time Zone Settings
• Website Blocking in ActivTrak
• How to Use the Scheduling Feature to Reflect Employee Working Hours
• How to Account for Time Worked on Vacation Days & Weekends (Avoid Diluting Average Metrics)

Classifications

• Guide to Activity Classification in ActivTrak
• How to Classify Productivity and Categories by Groups
• How to Use the Ignore Category

Users & Groups

• Create and Manage Groups in ActivTrak
• Create and Change Aliases
• The Do Not Track List
• Upload Groups and Assignments in Bulk
• Hiding Active Directory Groups from View

Security Settings

• Security Audit Log
• AD FS SSO Set-Up
• Azure SSO Setup Steps
• Setting up Google Authentication

Agent Management

• Managing User Agents
• Managing Computer Agents
• Updating the ActivTrak Agent
• How to Identify Active Agents Not Reporting Data
• How to Uninstall the ActivTrak Agent
• Deploy Agents via the ActivTrak app

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Data & Exports

• How to Export and Manage Data
• FAQ: ActivTrak's Data Retention Policy & Data History

Account Management & Billing

• How to Change, Cancel, Reactivate or Delete Your ActivTrak Account
• How to Reclaim Licenses
• User Merge
• Billing & Invoice Inquiries
• ActivTrak Profile
• Free Up Storage Space

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