The following guide outlines the differences among ActivTrak's Plans and Add-ons, and addresses common questions. For more information on pricing, please see our website. For more information on licensing, including how to optimize your licenses, refer to this help center article.
Contents
Plan Details
| Free | Essentials | Essentials Plus | Professional | |
|---|---|---|---|---|
| Maximum number of Users | 3 | unlimited | unlimited | unlimited |
| Minimum number of Users | 1 | 5 | 5 | 5 |
| Data History included | 30 days | 6 months* | 6 month* | 12 months* |
|
Maximum custom Work Schedules |
0 | 3 | 20 | 50 |
| Subscriptions | no | no | Productivity Achievement only | wherever available |
| Integrations | no | yes | yes | yes |
| Exports | no | 10,000 rows max | 50,000 rows max | 50,000 rows max |
*Data History (Add-on) Available
Features by plan
| Free | Essentials | Essentials Plus | Professional | |
|---|---|---|---|---|
| Home Pages | ||||
| Admin Panel | no | yes | yes | yes |
| Organization Overview | no | yes | yes | yes |
| Activity Dashboard | no | yes | yes | yes |
| Team Management | no | no | no | yes |
| Executive Summaries | ||||
| Workforce Utilization | no | no | yes | yes |
| Technology Utilization | no | no | no | yes |
| Organization Insights | no | no | no | yes |
| Team Comparison | no | no | no | yes |
| Impact Analysis | no | no | no | yes |
| Workforce Management | ||||
| Real-time Visibility | yes | yes | yes | yes |
| Productivity By User | yes | yes | yes | yes |
| Productivity Trends | yes | yes | yes | yes |
| Daily Work Metrics | yes | yes | yes | yes |
| Schedule Adherence | no | yes | yes | yes |
|
Offline meetings (via calendar integrations) |
no | yes | yes | yes |
| Technology & AI Usage | ||||
| Website Usage | yes | yes | yes | yes |
| Application Usage | yes | yes | yes | yes |
| Category Usage | yes | yes | yes | yes |
| Activity Log | yes | yes | yes | yes |
| Productivity Optimization | ||||
| Coaching Opportunities | no | no | yes | yes |
| Productivity Achievement | no | no | yes | yes |
| Schedule Adherence Trends | no | no | yes | yes |
| Activity Alignment | no | no | no | yes |
| Productivity by Location | no | no | no | yes |
| Workload Balance | no | no | no | yes |
| Focus & Collaboration | no | no | no | yes |
| Benchmarks & Goals | no | no | no | yes |
| Personal Insights | no | no | no | yes |
| Notifications | ||||
| Compliance Alarms | yes | yes | yes | yes |
| Alarm Analysis | yes | yes | yes | yes |
| Alarm Log | yes | yes | yes | yes |
| Alarm Configuration | yes | yes | yes | yes |
| Pop-Up Alarms | yes | yes | yes | yes |
| Security Audit Log | no | yes | yes | yes |
| Settings | ||||
| Insights Configuration | no | no | yes | yes |
| Role-Based Access Controls | yes | yes | yes | yes |
| SSO & 2FA | no | yes | yes | yes |
|
Entra ID
(Azure AD) integration (SCIM option available) |
yes | yes | yes | yes |
| Okta integration via SCIM | yes | yes | yes | yes |
| Intelligent Auto-Classification | yes | yes | yes | yes |
| Classification by Groups | yes | yes | yes | yes |
| Navigation Favorites | yes | yes | yes | yes |
| Website Blocking | no | yes | yes | yes |
Note: Upon initial sign-up, all customers receive a free 14-day trial of Professional. Once the trial period has expired, the account automatically converts to a Free plan unless it is upgraded to a paid plan. Plan upgrades, license additions, and the Screen Details (Add-on) can be purchased via the in-app cart. Learn more here.
Add-ons
Add-ons enhance your ActivTrak experience and are available only with paid plans.
Key Requirements:
- Billed per user
- Must match your total number of ActivTrak licenses (e.g., 50 users = 50 add-on licenses required)
- Apply to all users in your account—partial deployment is not available
This ensures consistent access to features across your entire organization.
Available Add-ons
ActivConnect API
Get API access and BI templates to get direct access to your Activity data.
Combine ActivTrak workforce analytics and insights with other key applications and data sources within your organization using ActivConnect. This adds layers of additional visibility and insights into the broader context of individual and team productivity. Organizations on a paid plan can purchase ActivConnect by contacting us.
| Essentials |
Activity
details Group information Offline meeting data (if calendar integration is enabled) Customizable ActivTrak BI reporting |
| Essentials Plus |
Everything in Essentials
Location data |
| Professional |
Everything in Essentials Plus
Focus, attention shifts and uninterrupted sessions |
AI Insights
Measure AI adoption maturity across your workforce and track its impact on productivity — so you know whether your AI investments are paying off — with the AI Insights (Add-on).
Data History
Extend data history to enable longer-term comparison and trend analysis of key performance indicators with the Data History (Add-on). Organizations on a paid plan can purchase Data History by contacting us.
HRIS Integration
The HRIS Integration (Add-on) automatically syncs your organization's time-off data with ActivTrak reports, giving you complete visibility into when employees are working versus when they're scheduled to be away.
Screen Details
All ActivTrak Plans have the strictest privacy controls turned on by default. Organizations on a paid plan may collect additional activity details by purchasing the Screen Details (Add-on), which offers access to the following features:
- Screenshots
- Team Pulse Screen Views
- Pop-Up Alarms
- Application Termination
- Expanded Activity Details
Organizations on a paid plan can purchase Screen Details via the in-app cart or by contacting us.
Frequently asked questions
Am I charged for going over my user limit?
Paid plans will not be charged for exceeding the account's user limit. However, the account will be placed on a 14-day grace period and must either reduce the number of users or purchase additional licenses to close the account and avoid disruptions. During the grace period, users will retain access to data and reports.
The grace period resets when the user count equals or exceeds the license count. If the account isn't trued up within the 14-day grace period, app users will lose access to data and reports (though data will still be collected).
Am I charged for going over my storage limit?
Similar to exceeding a user limit, there is no charge for exceeding the storage limit. However, all account data will be hidden until data is deleted, the account is upgraded, or the account purchases the Data History (Add-on).
Can I decrease my user limit and price by using user aliases?
User aliases are used for readability purposes only. You cannot decrease your user limit by using an alias. The only way to reduce user licenses is to use an Active Directory, Azure, or similar environment to merge the same user across multiple machines.
I want to upgrade to a paid account, but I only need three licenses. Can I only pay for the ones I need?
While you do not have to use all of them, we require a minimum of 5 licenses to purchase a paid plan.
Is there a self-service purchasing option?
Yes! We offer an in-app cart that lets you easily upgrade your plan, purchase additional licenses, or add the Screen Details add-on to your account. Learn more here.
Are discounts offered for nonprofits?
We offer discounts for nonprofits. For more information, please contact our sales team at sales@activtrak.com.
Legacy Plans
The Legacy Premium and Advanced Plans are no longer available for sale. The table below outlines the details of the legacy plan.
| Premium | Advanced | |
|---|---|---|
| Number of Users | Unlimited | Unlimited |
| Data History |
12 months Data History Add-on Available |
6 months Data History Add-on Available |
| Screenshots* |
Available with Sensitive Data Visibility set to "Full Details" |
Available with Sensitive Data Visibility set to "Full Details" |
| Full URLs & Title Bars |
Available with Sensitive Data Visibility set to "Full Details" |
Available with Sensitive Data Visibility set to "Full Details" |
| APIs |
Available with ActivConnect API Add-on |
Available with ActivConnect API Add-on |
| Integrations | yes | yes |
| Exports | 50,000 rows max | 10,000 rows max |
*Some legacy accounts may also still have access to the following features that are no longer sold:
Reports & Dashboards
| Premium | Advanced | |
|---|---|---|
| Alarms | yes | yes |
| Website Blocking | yes | yes |
| Audit Log | yes | yes |
| SSO & MFA | yes | yes |
| Support Tickets | yes | yes |
| The Weekly Digest | yes | yes |
| Admin Panel | yes | yes |
| Organization Overview | yes | yes |
| Team Management | yes | no |
| Activity Dashboard | yes | yes |
| Intelligent Auto-Classification | yes | yes |
| Classification by Groups | yes | yes |
| Navigation Favorites | yes | yes |
| Real-time Visibility | yes | yes |
| Productivity by User | yes | yes |
| Productivity Trends | yes | yes |
| Daily Work Metrics | yes | yes |
| Schedule Adherence | yes | yes |
| Website Usage | yes | yes |
| Application Usage | yes | yes |
| Category Usage | yes | yes |
| Activity Log | yes | yes |
|
Offline Meetings (via Calendar Integration) |
yes | yes |
| Account Goal Setting | yes | no |
| Team Goal Setting | yes | no |
| Insights Subscriptions | yes | no |
| Executive Summary | yes | no |
| Team Comparison | yes | no |
| Productivity by Location | yes | no |
| Productivity Performance | yes | no |
| Focus & Collaboration | yes | no |
| Workload Balance | yes | no |
| Technology Utilization | yes | no |
| Personal Insights | yes | no |
| Coaching Opportunities | yes | no |
| Impact Analysis | yes | no |
Learn more
- Sign up for a trial
- ActivTrak's Pricing Page
- Get a Subscription plan quote
- Get a Support plan quote
- Three ways Support Packages can accelerate value from your SaaS Investment
- Speak with us about your support needs
- Download the Premier or Signature support data sheets
- How to Change, Cancel, Reactivate or Delete Your ActivTrak Account
- Contact Us